Patient Experience
Finally! After months of feeling run-down and seeing a couple of other doctors, my friend insisted I see Dr. Badwe. What a difference! She connected dots the others missed. Got me on a new plan, and within a few weeks, my energy is back! The hospital parking is always a nightmare, but honestly, it was worth the hassle this time. So glad I went.
I'd been to a couple of doctors about this constant fatigue and weird joint pain. They said it was stress or maybe just getting older. Dr. Gupta listened differently. She asked questions no one else had, about little things I hadn't even thought were connected. She ordered some specific tests and it turned out to be something quite rare. She explained it all to me and my husband, drew diagrams on a notepad. It was scary, but finally having a real answer, and a plan, made all the difference.
Had to get a colonoscopynever fun to think about. I was pretty nervous about the whole thing. But Dr. Gupta’s team walked me through every single step beforehand. The day of, the procedure itself was over before I knew it. No fuss, no drama. Woke up feeling fine, got the clear results a few days later. It was just... straightforward, which is exactly what you want for something like that.
The parking at Lilavati is always a bit of a hunt, I won't lie. But once I got inside for my appointment with Dr. Gupta, it felt calm. The lady at the front desk remembered my name from last time. The nurse who took my vitals was really kind and chatted about the rain to distract me. It’s a busy place, but the people there make it feel less impersonal.
What I remember most is how Dr. Gupta talked to my mother. Mom is elderly and gets confused easily. Dr. Gupta didn't just talk to me; she sat down, looked right at Mom, spoke slowly and clearly, and held her hand while explaining the new medication. She wasn't in a rush. You could tell she saw my mom as a person, not just a patient. That meant the world to us.
I'd been to three other doctors for this nagging abdominal pain. Everyone said it was stress or a simple ulcer. Dr. Lokhande was the first one who actually seemed to listen to the weird pattern I described. He ordered a specific scan the others hadn't, and it turned out to be a rare type of intestinal knot. It wasn't a quick fix, but having someone finally figure out the 'why' made all the difference. He explained the surgery plan in a way that didn't make my head spin.
Had to get my gallbladder out. Honestly, I was nervous at first, but the whole thing was surprisingly straightforward. Dr. Lokhande walked me through the laparoscopic procedure, and it went just like he said it would. I was in and out of Lilavati in two days. The recovery was smoother than I expectedjust followed his instructions and took it easy for a bit. Felt normal again much faster than I'd feared.
Parking at Lilavati was a nightmare that day, I won't lie. But once I got inside, it calmed down. The front desk people helped me find my way to Dr. Lokhande's clinic without making me feel like an idiot for being lost. The nurse who took my vitals was really kind; she could tell I was anxious and just chatted about the weather to distract me. It's a busy place, but the staff make it feel less overwhelming.
What I remember most is how Dr. Lokhande talked to my elderly mother. She gets confused easily and was scared about her check-up. He didn't just talk to me. He sat down, looked right at her, and explained everything using simple words, without talking down to her. He even drew a little diagram on his notepad. She left feeling understood, not just processed. That kind of patience is rare.
I'd been to three other doctors for this weird, constant fatigue and low fever. Everyone said it was stress. Dr. Deshmukh was the first one who actually sat and listened to my whole history, even the parts I thought were irrelevant. He ordered a specific set of tests no one else had. Turned out to be a tricky, low-grade infection that was hiding. He explained it in a way that finally made sense. I'm just glad someone finally looked properly.
Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Deshmukh walked me through each step on the day, the actual procedure felt quick, and the follow-up was simple. No drama, no fuss. It's exactly what you want for something routineefficient and calm.
The hospital itself is nice, but what really stood out was the team. From the front desk people who helped me figure out my paperwork when I was flustered, to the nurse who saw I was anxious and just chatted with me about random things to distract me. It felt like a group of people who actually worked well together, and that made a big difference in my overall experience.
What I remember most is how Dr. Deshmukh talks to you. He doesn't just talk at you. Before my surgery, he pulled up a chair, looked me in the eye, and asked if I had any worries, even the silly ones. He didn't rush my answers. It felt like talking to a very knowledgeable, calm relative, not just a surgeon. That personal touch matters more than he probably knows.
I'd been to three other doctors about this constant fatigue and stomach pain. Everyone said it was stress. Dr. Mehta was the first one who actually sat and mapped out my symptoms on a notepad. She ordered a specific test the others hadn't, and it turned out to be a tricky thyroid issue combined with a mild food intolerance. She explained it all in a way that finally made sense. I'm on the right track now, and it's such a relief.
I needed a minor cyst removed, and honestly, I was pretty nervous about the whole thing. The procedure itself at Lilavati was over before I knew it. Dr. Mehta talked me through each step as she worked, which kept my mind off it. The stitches were so neat you can barely see them now. It was just a straightforward, no-drama experience, exactly what you hope for.
The place was busyI had to circle for parking. But once inside, the difference was clear. The front desk staff remembered my name when I checked in, and the nurse who took my vitals was really kind, asking about my commute. The whole wing felt calm and clean. It made waiting for my appointment with Dr. Mehta less stressful.
What stuck with me was how Dr. Mehta listens. She doesn't just nod while looking at her screen. When I told her I was worried about a medication side effect, she put her tablet down, turned her chair to face me, and we just talked it out. She has this calm, direct way of speaking that makes you feel like you're in capable hands, not just being processed.
I've been seeing Dr. Neha for my blood pressure and general check-ups for nearly eight years now. She remembers the little things, like asking about my garden or how my son's doing in college. That consistency means a lot. The hospital can be busy, and sometimes you wait a bit, but when you're in her room, she gives you her full attention. I don't feel rushed. I trust her judgment completely because she's never steered me wrong, and she explains the 'why' behind every change in medication.
I was so worried about these constant headaches and fatigue. I thought it was something serious. Dr. Tyagi has such a calm way about her. She listened so patiently to all my fears, did a very thorough check-up, and ordered some blood work. Turned out to be a simple vitamin deficiency. She explained everything on my report in a way I could actually understand. I left feeling like a weight was lifted off my shoulders. She's very kind.
After bouncing between two other doctors for months with stomach issues and getting nowhere, a friend insisted I see Dr. Neha Tyagi. What a difference! She actually connected the dots that others missedtied it back to some medication I'd been on. Within a couple of weeks on her new plan, I felt normal again. I'm just so glad I finally found someone who really figured it out. The relief is incredible.