Dr. Nagateja Bonala

I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Nagateja was different. He actually sat there, listened to everything I said, and asked questions about things no one else had. He ordered some specific tests that others hadn't. Turns out it was a tricky gallbladder issue that wasn't showing up the usual way. He explained it all on a notepad, drawing it out so I could understand. I felt heard for the first time.

I needed a small cyst removed from my back. Honestly, I was pretty nervous about it, but Dr. Nagateja made it simple. The whole thing at Medicover was quick. He talked me through each step as he was doing it, which really kept my mind off things. It was over before I knew it, and the recovery was exactly as he said it would be. No drama, just a smooth process from start to finish.

The place was busy when I went for my dad's check-up, I won't lie. Parking took a minute. But once we got inside, the staff at the front desk were really patient with us. The nurse who took his vitals had a nice way about her, chatting with him about his garden to keep him calm. The whole clinic felt clean and organized, which matters when you're not feeling great. It made the visit less stressful.

What I remember most is how Dr. Nagateja talked to my mother. She's older and gets confused easily. He didn't rush her. He knelt down so he was at eye level with her chair, spoke slowly, and checked repeatedly that she understood. He treated her with such genuine kindness, not just as another patient. That meant more to our family than any medicine.