Emsey Hospital, Istanbul Reviews

Came in with severe abdominal pain. Registration was quick. Saw a specialist within 25 minutes. Diagnosis was clear, treatment worked. Staff were efficient. Rooms clean. Would use again if needed.

At my age, things can get confusing. I was nervous about my knee procedure, but from the moment I walked in, a young man at the front desk saw me looking lost and came right over. He spoke clearly, didn't rush me, and walked me to the right department. The nurse, Aylin, explained everything in simple terms and checked if I understood each step. The room was spotless, and I never waited more than ten minutes for anything. It was the kindness, not just the medicine, that made the difference.

From the moment we arrived for the birth of our son, the maternity ward felt calm. The midwife, Aylin, had this way of explaining every step without making it scary. After delivery, the room was quiet, and the bed was actually comfortable. Little things mattered, like they remembered I preferred tea over coffee and brought extra pillows without me asking. It didn't feel like a factory; it felt personal, which is what you need when you're exhausted and overwhelmed.

As someone who schedules meetings in five-minute blocks, my check-up at Emsey was a relief. I booked the appointment online for 10:15 AM, and I was in the doctor's office by 10:20. The doctor had clearly reviewed my file beforehand, so we didn't waste time. The in-house pharmacy filled the prescription before I even left the building. The whole process was efficient, from the clear signage to the fast Wi-Fi in the waiting area. It respected my time.

Had a minor procedure done. Everything was clean, the nurses were kind, and the wait wasn't long. Would go back.

I was referred to Emsey for a persistent knee issue. What stood out was the coordination. After my scan, the radiologist called my orthopedist while I was still in the room to discuss the images. I didn't have to carry a CD or wait days for results. The physiotherapist, Mehmet, gave me exercises on a printed sheet with simple diagrams, and he corrected my posture on the spot. The cafeteria food was surprisingly good, too, fresh soup and proper bread. The billing department was clear upfront about costs, with no hidden fees. It was a smooth experience from start to finish, with everyone seeming to talk to each other, which isn't always the case.

I had my baby at Emsey last month. Honestly, I was terrified, but the midwives made all the difference. One of them, Ayşe, sat with me for twenty minutes just breathing through contractions when my husband was stuck in traffic. The room was quiet and they let me move around, which helped so much. Even the food was decent – they brought me warm soup after everything was over. It felt like they actually cared, not just followed a checklist.

My knee replacement surgery was scheduled for 8 AM, and they actually took me in at 8:10. That set the tone. The surgical team was very clear about what to expect, no sugar-coating. Recovery was tough, but the physio team was firm and encouraging. They showed up on time every single day, even on weekends. What stood out was how clean the room was – the cleaners came twice a day and were really thorough. I never felt like I was just another case to them.

We came from abroad for my father's cardiac procedure. The coordination was impressive; we had a single patient representative, Mehmet, who handled all our appointments and translations. He even helped us find a taxi at odd hours. The ICU nurses were incredibly patient, explaining every monitor beep to my anxious mother. The waiting areas have plenty of charging ports and the café makes a proper Turkish coffee. It wasn't perfect – the billing process took two trips to sort out – but the clinical care was solid. The doctor called us himself the evening after the procedure to give an update, which we really appreciated.

I've been coming to Emsey for my rheumatoid arthritis for over three years now. It's the consistency that keeps me here. I see Dr. Aydin, and even when she's on vacation, the covering doctor has my full file and knows exactly where we left off. The pharmacy downstairs always has my specific medication in stock, which is a relief. The chairs in the waiting area are actually comfortable for longer waits, which matters when your joints ache. It doesn't feel like starting from scratch every visit.

Came in on a Tuesday afternoon with what turned out to be a severe kidney stone. The pain was unbelievable. From the triage nurse who took one look at me and got me straight into a bed, to the doctor who ordered scans before I'd even finished explaining, everything moved. The scan results were back in under 30 minutes. What stuck with me was the orderly who wheeled me to radiology, he was talking calmly to me about football, just a normal chat, which somehow made the whole scary situation feel more manageable. They had a diagnosis and a treatment plan before my wife even found parking.

Had my gallbladder removed here. Everything went smoothly. The room was very clean. Nurses were kind and answered my button calls quickly. Food was okay. Would recommend for surgery.

My experience was for a planned sinus surgery. The pre-op coordination was meticulous; a nurse called me two days before to confirm my medications and walk me through the fasting timeline. On the day, the anesthesiologist spent a good 10 minutes asking about past nausea with anesthesia and adjusted his plan accordingly. Post-op, the nurse in recovery had a warm blanket ready and explained the drip settings to my husband without him having to ask. The follow-up call the next day to check on my pain levels felt proactive, not just a box-ticking exercise. Little things, like the consistent way every staff member introduced themselves before a procedure, built real trust. The billing department was the only hiccup, took a couple of calls to clarify the invoice, but they sorted it.

My schedule is insane, so I booked a full check-up at Emsey. What got me was the logistics. The app actually worked for scheduling, and I didn't have to re-enter my info at every department. The cardiology clinic had coffee and proper Wi-Fi, so I could take a call while waiting. The doctor had my file ready and didn't rush. From parking to discharge, it felt designed for someone who can't afford to waste half a day.

I came in with severe abdominal pain, sure I'd be on a gurney in a hallway for hours. The triage nurse saw me within five minutes. They had me in a scan so fast I barely registered the room change. The ER doctor explained what they were looking for with each test while it was happening, no radio silence. I was admitted, treated, and in a proper room before my family even arrived. That kind of speed during panic is what you remember.

Had my knee surgery here. Everything was fine. Clean rooms, nurses were kind. Food was okay. Got better.

Traveling from Germany for a specialized procedure, I was nervous. From the first email, the international patient coordinator, Aylin, answered every question, even the silly ones about taxi fares. The hospital itself was spotless, I noticed staff wiping down handrails throughout the day. My surgeon, Dr. Kaya, drew diagrams to explain the technique he'd use. Post-op, the night nurse noticed I was restless and brought an extra pillow without me asking, just a small thing that made a big difference. The billing was clear, no surprise charges. It wasn't just medical care; it felt considered.

Our 7-year-old had to have his appendix out, and honestly, we were terrified. From the moment we walked into the ER, the staff just knew how to handle scared parents. The surgeon, Dr. Aydın, drew little diagrams to show us exactly what he was going to do, which calmed our son down too. The nurses in the pediatric wing were incredible, they brought him a puzzle book and checked on him every hour, even at night. The room was spotless, and they always made sure we had an extra chair. We left feeling like they truly cared about him as a person, not just a patient.

I gave birth to my daughter at Emsey last month. What stood out most was how the whole process felt calm and controlled. My midwife, Elif, was with me the whole time, explaining each step without rushing. The delivery room was surprisingly peaceful, with dimmable lights and enough space for my husband. Afterward, the postnatal care was attentive without being intrusive. A nurse showed me how to breastfeed properly and didn't just hand me a pamphlet. The food was actually decent, and they kept my water bottle filled without me asking. It made a stressful experience feel manageable.

Good hospital. Had an endoscopy. Quick check-in, short wait. Doctor explained things clearly. Nurses were efficient. Everything was clean. Would use again.