Emsey Hospital, Istanbul Reviews

Having our first baby at Emsey was a genuinely positive experience. What stood out was how the midwives handled the little things. The room had adjustable lighting, which seems minor, but at 3 AM when you're trying to rest, it mattered. They never made me feel like I was asking too many questions, even the silly ones. After delivery, a lactation consultant spent nearly an hour with me, patient and practical, without any hint of being rushed. It felt like care, not just a service.

I traveled from Ankara for a complex spinal procedure. The coordination was impressive: my consultant's secretary scheduled all my pre-op tests for the same day, so I didn't have to make multiple trips. The anesthesiologist visited me the night before and asked detailed questions about my past reactions to medication, which I appreciated. Post-surgery, the physiotherapist, Mark, had me walking the corridors on day two, he was firm but encouraging. Small things mattered: the Wi-Fi worked well, the curtains in the room actually blocked out the light for sleeping, and the cafeteria coffee was surprisingly good. The billing department was transparent; no hidden charges popped up. It wasn't perfect, the pillows were a bit thin, but the overall consistency of care across different departments was notable.

Came in with a deep cut on my hand after a kitchen accident. The ER was busy, but a nurse saw me holding a bloody towel and got me sorted in minutes. The doctor who stitched me up had this calm, almost bored demeanor that weirdly put me at ease – he’d clearly done this a thousand times. Even the person who did my paperwork explained the aftercare instructions twice, slowly, without making me feel rushed.

Had my gallbladder removed last month. What stuck with me wasn't the surgery itself, but the morning after. The night nurse, before her shift ended, brought me a proper cup of tea instead of the usual hospital water. She remembered I’d complained about it the evening before. That small act made a groggy, painful morning feel human. The surgeon drew a simple diagram on a napkin to show me what they’d done.

Went for my annual check-up. The waiting area had these large windows with a view of some trees, which was nicer than staring at a wall. The phlebotomist was fantastic – found my vein on the first try and chatted about the awful traffic to distract me. The doctor actually spent a full 20 minutes with me, asked about my stress levels at work, and didn’t just rush to tick boxes on a screen.

Visited my aunt recovering from a hip replacement. I was impressed by how the floor was quiet, even in the afternoon. A cleaner was constantly wiping down the handrails on the corridor. One of the aides, noticing my aunt was struggling to reach her water jug, repositioned it without being asked and showed her a better way to prop herself up. It felt like they were actually watching, not just doing rounds.

I came in with a deep gash on my hand from a kitchen accident, expecting a long wait. The triage nurse saw me wincing, got me sorted in under ten minutes, and the doctor who stitched me up kept asking if I was okay, not just with the hand, but in general. The whole thing was over in an hour, and someone even brought me a glass of water while I was waiting for the discharge papers.

My knee replacement was scheduled for a Tuesday. What stood out wasn't just the surgery, which went fine, but the physiotherapist who visited me the next morning. He had this dry sense of humour that made the painful exercises almost bearable. The room was quiet, and the blinds actually worked to keep the morning sun out so I could sleep. It felt managed, not rushed.

I went for my annual checkup, a bit grudgingly. The nurse taking my blood pressure noticed I was anxious and just chatted about the terrible traffic coming in, which helped. The doctor remembered my notes from last year without having to scroll endlessly on the computer. The waiting area had those weirdly comfortable chairs and real plants, not plastic ones. It felt like a checkup, not an assembly line.

My aunt was recovering from pneumonia. Visiting hours were strict, but the nurse on duty saw I’d brought her favourite *lokum* and let me leave it at the station for her. I watched how the staff interacted with the elderly patient next door, patient, clear, never talking down. The ward smelled clean, like linen, not antiseptic. It was a relief to see her in a place that felt calm.

Came in with a dislocated shoulder after a fall. The ER was busy but organized. A nurse named Aylin saw me wincing and brought over an ice pack before I'd even finished checking in. The doctor had this calm, no-nonsense way about him; he explained what he was going to do, counted to three, and it was over. The whole thing, from door to discharge papers, took under two hours. What stuck with me was how they managed to make a chaotic Saturday night feel controlled.

I was nervous about my gallbladder surgery. In pre-op, the anesthesiologist noticed my hands were shaking. Instead of just reassuring me, he sat down, showed me the monitor readings, and explained exactly how he'd adjust things for me. It was that specific detail that finally let me breathe. The room was cold, but the nurse wrapped a warmed blanket around my shoulders. Waking up, the first thing I remember is a nurse quietly saying my name, not shouting it. The follow-up call the next day to ask about my pain level was unexpected but appreciated.

Just my annual physical. The waiting area had these large, quiet windows looking over a courtyard garden, it didn't feel clinical. My doctor was running about 15 minutes behind, but her assistant came out twice to apologize for the wait and offer coffee. When we finally got started, the doctor remembered my kid's name from a year ago and asked about her university exams. She spent more time discussing my sleep habits than just reading my bloodwork. It felt like a conversation, not an inspection.

Visited my aunt after her hip replacement. I was prepared for that typical hospital smell and noise, but the ward was quiet, just the hum of a floor polisher down the hall. Her nurse, Mehmet, popped in just to adjust her pillows and showed me exactly how to help her sit up without causing pain. He spoke to her directly, even when explaining things to me. The cafeteria coffee was surprisingly decent, and the visitor's chair by the window was actually comfortable enough for a long stay. It was the lack of small irritations that made a difficult time easier.

My experience stemmed from a persistent sinus issue that other clinics hadn't resolved. At Emsey, the ENT department scheduled a detailed CT scan the same day as my consultation. The doctor, Dr. Kaya, didn't just look at the images; he used a small monitor to show me exactly what was going on, drawing on the screen to explain the blockage. The administrative side was smooth, someone called the day before my surgery to confirm timings and fasting instructions, which prevented any morning-of confusion. Post-op, the nurse's shift changed at 7 PM, and the new nurse introduced herself, reviewed my chart with me in the room, and confirmed my pain level before assuming anything. That attention to transition was impressive. The food was also better than expected, fresh soup and proper meals, not just packaged snacks.

Came in with a deep cut on my hand from a kitchen accident. The ER was busy but calm. A nurse saw me holding a bloody towel and brought me a proper bandage and a cup of tea while I waited. The doctor who stitched me up explained each step in simple Turkish, and the bill was exactly what they said it would be, no surprises.

Had my gallbladder removed last month. What stuck with me was the anesthesiologist; he had this incredibly quiet, steady voice that just made the nerves vanish. The room was cold, but a nurse noticed and found an extra warmed blanket. The follow-up call two days later to ask about my pain levels felt genuinely concerned, not just a box-ticking exercise.

Just went for a standard physical. The waiting area had these large, slightly awkward potted plants that made it feel less sterile. The doctor was running about 15 minutes behind, but his assistant apologized and updated me twice. During the exam, he actually listened to my lungs for a full minute, which I’ve never had a doctor do before.

Visited my aunt after her hip replacement. The ward was quiet in the afternoon, sunlight coming through the blinds. I watched a cleaner meticulously wipe down the same handrail three times in an hour. A young nurse, looking tired, still took five minutes to adjust my aunt’s pillows just right and showed me exactly how to help her sit up without hurting her.

Good hospital. Had an endoscopy. Quick check-in, short wait. Doctor explained things clearly. Nurses were efficient. Everything was clean. Would use again.