Emsey Hospital, Istanbul Reviews

Came in with a dislocated shoulder after a fall. The ER was busy but organized. A nurse named Aylin saw me wincing and brought over a cold pack without me asking. The doctor explained the procedure step-by-step in simple Turkish, and what stuck with me was how he adjusted the overhead light away from my eyes before starting. They had me out, sling fitted, in under two hours on a Friday night.

Had my gallbladder removed here. The pre-op nerves were the worst part. The anesthesiologist, Dr. Kaya, actually sat on the edge of my bed the night before and drew a simple diagram of how the anesthesia would work. It felt like a chat, not a lecture. Post-op, the night nurse noticed I preferred sipping water from my own bottle and made sure it was always in reach. The care felt personal, not just procedural.

Went for my annual checkup. The phlebotomist for my blood draw had the gentlest touch I've ever experienced, barely felt it. In the waiting area, I saw a cleaner meticulously wiping down the armrests of every chair, not just the seats. The doctor spent a full 25 minutes with me, and when I mentioned an old knee ache in passing, she had me show her the movement right there instead of brushing it off.

Visited my aunt recovering from pneumonia. I was impressed by the little things. The staff always knocked before entering her room, even for routine checks. There was a whiteboard where her nurse for the shift would write their name and the day's goal, 'Walk to the window twice.' One afternoon, a healthcare assistant spent ten minutes patiently helping my aunt rearrange the flowers on her table so she could see them better from bed.

My son had to have his appendix out last week. We were terrified, obviously. From the moment we walked into the ER, the nurses in the children's wing were amazing. One nurse, I think her name was Ayşe, sat with him and showed him how the blood pressure cuff worked on a teddy bear first. It calmed him right down. The surgeon called me himself after the procedure to explain everything, and they let me stay in the recovery room the whole time. The place was spotless, and they even had little toys for him afterward. We're home now and he's doing great. I just feel so looked after.

At my age, hospitals can be confusing and a bit frightening. I came to Emsey for a heart check-up. What stood out for me was how everyone took the time to explain things. The cardiologist, Dr. Yılmaz, didn't rush. He drew a simple diagram of what was happening with my medication. The woman who did my ECG was very gentle and kept asking if I was comfortable. Even the cafeteria staff were patient when I was slow with my change. Everything was clearly signed in Turkish and English. I never felt like a burden, which isn't always the case.

Needed a quick specialist opinion. Booked an appointment online for the next day. In and out in under two hours. Doctor was efficient, answered my questions. Clean facility. No complaints.

I was referred to Emsey for a complex knee surgery after a sports injury. The entire process, from the initial consultation to my final physio session, was incredibly well-coordinated. My surgeon spent nearly an hour with me before the operation, using a model knee to show exactly what he would do and the realistic recovery timeline. The anesthesia team visited separately and were very thorough with their questions. Post-op, the pain management was effective without making me feel foggy. The room was quiet and had a good view, which helped. But what really made a difference was the consistency of the nursing staff, I saw the same faces over my three-day stay, so they knew my progress without me repeating everything. The only minor wait was for discharge paperwork, which took about 40 minutes, but they apologized for the delay. The physiotherapist gave me a printed sheet of exercises and even emailed me a video link. It felt like a team working together.

My schedule is insane, so efficiency matters. I had a full cardiac workup at Emsey scheduled for a single morning. What impressed me was the coordination, bloodwork, imaging, and the specialist consultation actually flowed without the usual hospital limbo. The doctor had my results on screen during our talk, which saved a follow-up trip. The private patient rooms have proper desks and strong Wi-Fi; I managed two video calls between tests. It felt like a hospital designed for people who can't afford to be sick.

I was terrified going in for my gallbladder surgery. From the pre-op consult, the surgeon drew simple diagrams to explain exactly what he'd do, which calmed me down. The anesthesiologist actually sat by my bed the night before to answer my last-minute worries. Post-op, the pain was managed well, but what stood out was the nursing team's consistency, they never seemed rushed, always explained what meds they were giving and why. The physio showed me how to get out of bed without straining the stitches, a small thing that made recovery at home much easier. Follow-up calls from the department to check on my progress felt genuine, not just a box-ticking exercise.

Had a bad sinus infection while visiting Istanbul. Went to Emsey's ER. Wait was about 20 minutes, which was okay. Doctor spoke good English, was clear. Got a prescription, it worked. Place was very clean. No complaints.

We brought our 8-year-old for a persistent ear issue. The pediatric wing was a different world, colorful, with a play area that wasn't an afterthought. The child specialist didn't just talk to us; she crouched down to my son's level, showed him the otoscope with a little light game first. The administrative part was smooth: a single coordinator handled our appointments with ENT and audiology, so we weren't running between buildings. Small detail: in the family lounge, the coffee machine was actually maintained and there were proper ceramic mugs, not just plastic cups. It's those touches that make a stressful experience feel slightly more human. The billing breakdown was clear, with no surprise fees, which is rare.

I've been managing a complex heart condition for over a decade, and finding consistent care is the real challenge. Emsey has been my primary hospital for the last three years. What stands out isn't one grand gesture, but the reliability. My cardiologist, Dr. Aydin, remembers the small details from my last visit without me having to repeat my entire history. The pharmacy never seems to have a stock issue with my specific medication, which is a relief I can't overstate. Even the cleaning staff in the cardiology wing recognize me and give a quiet nod. It's this steadiness, visit after visit, that makes me feel secure.

As someone who runs three companies, time is my most limited resource. I came in for a full executive health screening. The process was impressively consolidated. I had my blood drawn, EKG, and imaging all on the same floor within a two-hour window I'd blocked out. The private check-in lounge had strong, reliable Wi-Fi, so I could take a video call between tests. The doctor's summary was concise and action-oriented, no fluff, just clear bullet points on my results and next steps. It felt like the system was designed for people who need efficiency without compromising on the medical depth.

Had a minor day surgery. Everything was fine. Staff were polite, the room was very clean, and I didn't wait long. Would use again if needed.

My experience started with a misdiagnosed abdominal pain elsewhere. At Emsey, the emergency doctor actually sat down, pressed in a few different spots, and asked very specific questions about my diet. He ordered a scan that others hadn't. The radiologist called my doctor while I was still in the room to discuss a subtle finding. The coordination was smooth. Later, the nurse noticed I was anxious about the IV; she distracted me by talking about her hometown instead of just saying "don't worry." The food service was okay, the soup was good, the chicken was dry. But what I'll remember is how each person, from the porter to the surgeon, seemed to have a clear handoff about my case. It felt like a team that actually talked to each other.

Came in with a dislocated shoulder after a fall. The ER was busy, but a nurse named Ahmet saw me wincing and brought me a cold pack without me asking. The doctor explained the procedure step-by-step in simple Turkish, even though I was panicking. The whole thing, from door to sling, took under two hours. What stuck with me was the orderly who later helped me button my coat one-handed.

Had my gallbladder removed last month. I was nervous, but the anesthesiologist had this calm way of talking that just slowed my heart rate down. The room was cold when I went in, but they’d warmed the blankets. Afterward, the night nurse checked on me so often I joked she was haunting the hallway. She remembered I liked my tea weak. The billing department was a bit of a maze, but the clinical care felt personal.

Just went for my annual check-up. The phlebotomist found a vein on the first try, a small miracle for me. In the waiting area, they had those puzzle magazines, which was a nice distraction. The doctor spent a full 25 minutes with me, asked about my stress at work, and didn’t rush when I fumbled through my list of questions. The place smelled clean, like linen, not just antiseptic.

My aunt was recovering from pneumonia. Visiting her, I noticed how the staff spoke to her, not just about her. A cleaner paused to adjust her pillow. One afternoon, a young nurse sat with her for ten minutes just listening to an old story about İzmir. The cafeteria coffee was surprisingly decent. It didn’t feel like a factory; it felt like a place where people were seen, even the visitors.