Last updated: 11th June 2026
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This Cookie Policy explains how NAHSV HEALTHLINKO PRIVATE LIMITED ("MediFyr", "we", "our", "us") uses cookies and similar tracking technologies when you visit medifyr.com or any of its subdomains, or otherwise interact with our services. It should be read alongside our Privacy Policy.
What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or phone) by your web browser when you visit a website. They allow the site to recognise your device on future visits and remember information about your session — such as your selected city, login status, and preferences.
web beacons (tiny invisible images embedded in pages or emails), pixel tags , and local/session storage
Categories of Cookies We Use
Strictly Necessary
Always ActiveThese cookies are essential for the website to function. They enable core features such as secure sign-in (OTP authentication), session management, CSRF protection, and your selected city/location. The site cannot operate correctly without them. No consent is required for these cookies.
Preference / Functional
These cookies remember choices you make to personalise your experience — such as your light/dark theme preference, recently viewed doctors or hospitals, and dismissed banners. Without these, some personalised features may reset each visit.
Analytics / Performance
These cookies help us understand how visitors use our website — which pages they visit most, how long they spend, where they navigate from, and which features they use. We use this aggregated, anonymised data solely to improve MediFyr. These are set by Google Analytics / Google Tag Manager.
Third-Party
Some features on MediFyr are provided by third-party services (maps, embedded video, analytics). These providers may set their own cookies governed by their privacy policies. We do not control these cookies and recommend reviewing each provider's policy directly.
Specific Cookies We Use
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| _session_id | Rails session — keeps you signed in, maintains selected city and CSRF token | Necessary | Session |
| remember_user_token | Devise remember-me — keeps you logged in across browser sessions when selected | Necessary | 2 weeks |
| current_city_id | Stores your selected city or country for location-scoped search results | Necessary | Session |
| theme | Remembers your light/dark mode preference | Preference | 1 year |
| promoModalShown | Prevents the assist popup from showing more than once per browser session (sessionStorage) | Preference | Session |
| _ga, _ga_* | Google Analytics — distinguishes users and tracks session/page metrics | Analytics | 2 years |
| _gid | Google Analytics — distinguishes users within a 24-hour window | Analytics | 24 hours |
| _gat | Google Analytics — throttles request rate | Analytics | 1 minute |
This table is not exhaustive. Cookies set by third-party services may vary.
Third-Party Services That May Set Cookies
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics & Tag Manager | Website usage analytics and tag management | policies.google.com/privacy |
| CARTO / OpenStreetMap | Map tile delivery for doctor and hospital location maps | carto.com/privacy |
How We Use Cookies
- Authenticate and maintain your login session securely
- Remember your selected city or country for location-scoped listings
- Save your theme preference (light / dark)
- Prevent duplicate popups and dismissed notices within a session
- Measure site performance and identify pages for improvement
- Understand which specialities, cities, and content are most in demand
- Protect against cross-site request forgery (CSRF) and other security threats
We do not use cookies to store sensitive medical information on your device, track you across unrelated third-party websites, or sell your data to advertisers.
Managing Your Cookie Preferences
You can control cookies through your browser settings. Most browsers allow you to view, block, or delete cookies. Note that blocking strictly necessary cookies will break core features such as sign-in and location selection.
Note: Disabling strictly necessary cookies will prevent you from signing in, selecting a city, or using personalised features on MediFyr.
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Because no consistent standard for DNT has been established, MediFyr does not currently respond to DNT signals. If a standard is adopted, we will revisit this policy.
To opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-out Browser Add-on.
Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Because no consistent standard for DNT has been established, MediFyr does not currently respond to DNT signals. If a standard is adopted, we will revisit this policy.
Changes to This Policy
We may update this Cookie Policy from time to time as our services evolve or legal requirements change. The "last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated via a notice on the website or by email where appropriate.
Contact Us
If you have any questions or concerns about our use of cookies, please contact us at support@medifyr.com or write to:
NAHSV Healthlinko Private Limited
Data Protection Officer