Dr. Kurumella Hema Swaroop

I'd been to a couple of doctors for this nagging stomach pain that just wouldn't go away. Everyone said it was just acidity. Dr. Hema Swaroop actually sat and listened to my whole history, asked a bunch of questions others hadn't. She ordered a specific scan I'd never heard of. Turns out it was a tricky gallbladder issue that wasn't showing up on the usual tests. She explained it all with a diagram on her notepad. I finally got the right surgery and feel like myself again.

Needed to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Swaroop made it sound so straightforward. The whole thing at Medicover was quick. The procedure itself was over before I knew it. She checked in the next day, which I wasn't expecting. No fuss, no complications, just a neat job done.

Parking at the hospital was a bit of a hassle that morning, I won't lie. But once inside, the place felt calm. The front desk lady saw I was looking lost and pointed me in the right direction. The nurse who took my vitals was really kind and chatted with me to settle my nerves. It's those little things that make a difference when you're not feeling great.

What I remember most is how Dr. Swaroop talks to you. I'm an older patient, and sometimes doctors rush. She doesn't. She pulls her chair up, looks you in the eye, and makes sure you understand what she's saying. When she told me I needed to start medication for my blood pressure, she didn't just hand me a prescription; she asked about my daily routine to find the easiest time for me to take it. Felt like she was really on my side.