Dr. Arvind Sukumaran

Our son had been sick for weeks, and no one could figure out why. We were getting scared. Dr. Arvind listened to everything, even the little details we thought were silly. He ordered a specific test that others hadn't, and it turned out to be a rare infection. He explained it all to us on a notepad, drawing it out so we'd understand. Starting the right treatment that day made all the difference.

My daughter needed to get her tonsils out. I was more nervous than she was, honestly. The day of the surgery at Apollo, Dr. Sukumaran was just so calm. He told my girl exactly what was going to happen in a way she could get. The whole thing was over before we knew it, and her recovery was exactly how he said it would be. It felt very straightforward, which is what you want.

The parking at Apollo was a nightmare that morning, and I was frazzled by the time we got in. But the clinic staff for Dr. Arvind were really kind. One nurse saw my son was anxious and gave him some stickers, which helped a ton. The place was busy, but it felt organized, and everyone from the front desk to the person who took vitals was patient. It made a stressful visit much easier to handle.

What I remember most is how Dr. Sukumaran talked to my teenage son, not just to me. He asked him questions directly and really listened to the answers. He didn't rush us, even though I'm sure he was behind schedule. He has this quiet, reassuring way about him that made my son, who usually hates doctors, actually feel heard. That meant everything.