Dr. Banu K

Our son had been tired and pale for weeks, and we'd seen a couple of other doctors who couldn't pinpoint it. Honestly, we were scared. Dr. Banu K at Apollo Children's didn't rush. She listened to everything, even the little things we thought were silly, and ordered a specific blood test others hadn't. It turned out to be something quite rare. She sat with us for a long time, drawing diagrams on a notepad to explain it in a way we could actually understand. We finally had a path forward.

My daughter needed her tonsils out, which felt like a big deal to us, but Dr. Banu made it feel routine in the best way. The whole thing was just... straightforward. She told us exactly what to expect, step by step, and answered all my anxious questions without making me feel silly. The surgery itself went off without a hitch, and the recovery was exactly as she described. Sometimes simple and smooth is exactly what you need.

The parking at Apollo was a nightmare that day, I won't lie. I was frazzled by the time we got to the clinic. But the front desk lady saw I was stressed and was so calm. The whole place felt bright and clean, not scary like some hospitals. Even the nurse who took my son's vitals got him to laugh by talking about cartoons. It made waiting a bit for Dr. Banu K much easier. The environment really does help when you're worried.

What I'll remember most is how Dr. Banu K talked to my son, not just to me. He's eight and was really nervous, hiding behind my legs. She got down to his level, asked him about his school, and showed him how her stethoscope worked before using it. She has this quiet, patient way about her that just puts you at ease. You can tell she genuinely sees the child, not just the patient file.