Dr. Prakash Agarwal

Our son had been tired and pale for weeks. Our local doctor just said it was a phase. Dr. Prakash Agarwal at Apollo Children's actually listened, ran some different tests, and figured out it was a tricky type of anemia. He explained it to us in simple terms, drew diagrams on a notepad. We were scared, but he laid out a clear plan. It wasn't a quick fix, but he checked in regularly, even called once after hours to see how a new medicine was sitting. We're so relieved we came to Chennai.

My daughter needed her tonsils out. Honestly, I was more nervous than she was. Dr. Agarwal walked us through everything the week before, no rush. On the day, he popped his head in before the procedure just to crack a silly joke with her about ice cream. The surgery itself was straightforward, recovery was exactly as he said it would be. No drama, no surprises. Sometimes simple and smooth is exactly what you need.

The place was busy, I'll say that. Parking took a while. But once we got inside Apollo Children's, the nurses at the front desk saw my boy was anxious and gave him a sticker. The whole vibe in Dr. Agarwal's clinic was calm. The staff remembered our names from the last visit, which felt nice. It's not just about the doctor; it's the whole team making a stressful day a bit easier to handle.

What stuck with me was how he talked to my child, not just to me. He got down on his haunches to be at eye level, asked her about her school and her toys before asking about her tummy ache. He has this quiet, patient way about him that just makes kids—and their worried parents—feel safe. You don't feel like you're being hurried out the door. That kind of care matters more than any fancy medical term.