Dr. Anand Rao

I'd been to a few doctors with this nagging pain and fatigue, and everyone had a different theory. Honestly, I was getting pretty worried. Dr. Rao was different. He listened to my whole history again, asked some really specific questions I hadn't been asked before, and ordered one more test that others hadn't. It turned out to be something quite rare. He explained it to me and my wife in plain language, without making us feel stupid. He didn't just solve the puzzle; he made sure we understood the picture.

I needed a minor cyst removal, and I was nervous at first. The whole thing was so straightforward with Dr. Rao. He walked me through exactly what would happen, the appointment was on time, and the procedure itself was quick. I felt a pinch, we chatted about the monsoon weather, and it was done. The best part was there were no surprises. My recovery was exactly as he said it would be. Sometimes simple and predictable is exactly what you need.

Look, the parking at Lilavati is always a bit of a hunt, I won't lie. But once I got inside, it made a difference. The front desk people found my file quickly when I'd forgotten my paperwork, and the nurse in Dr. Rao's clinic was really kind. She saw I was anxious and just had a calm way about her. The place is clean and quiet, which helps when you're waiting. It felt organized, not chaotic, and that took a load off my mind before I even saw the doctor.

What I'll remember most is how Dr. Rao talked to my elderly father. He never rushed him. He sat down, made eye contact, and when Dad repeated a question, he just answered it again patiently, without a hint of irritation. He has this quiet, reassuring way of explaining things that just makes you feel safe. You don't feel like just another case; you feel like he's actually *with* you in the room, figuring it out together.