Dr. Darshan A. Jhala

I'd been to a couple of other doctors for this nagging stomach pain and fatigue, and they all said it was stress. Dr. Jhala was the first one who actually seemed suspicious. He ordered a few more specific tests I hadn't had before. It turned out to be a pretty rare type of intestinal issue. He sat with my wife and me for a good twenty minutes, drawing diagrams on a notepad to explain exactly what was happening and how the treatment would work. I felt like someone finally saw the real problem.

Had to get a small cyst removed from my back. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Jhala's team made it so straightforward. The whole thing, from check-in to walking out, took less than three hours. The actual removal felt like nothinga quick pinch and it was over. He called me himself the next evening just to check if I had any questions. It was such a simple thing, but it meant a lot.

Look, Lilavati is a big place and finding the right department can be a maze. I got lost twice, and the main parking was full so I had to use the overflow lot. But once I found Dr. Jhala's clinic, his nurse, Priya, was an absolute rockstar. She calmed my mom down while we waited, got her a glass of water, and explained the steps in Marathi, which put her at ease. The doctor was great, but it was that human touch from the staff that really made a stressful day manageable.

My teenage son had to see him, and he was in one of those moods where he didn't want to talk to anyone. Dr. Jhala didn't push. He just chatted about cricket for a bit, got a smile out of him, and then very casually started asking about his symptoms. He spoke directly to my son, not just to me. You could see my kid relax and start to trust him. It wasn't just a check-up; it felt like he actually cared about the person in the room, not just the patient file.