Dr. Jisha Pillai

I'd been to a few doctors about this constant fatigue and weird joint pain. Everyone said it was stress or getting older. Dr. Pillai was the first one who actually listened to the whole, messy story. She ordered some different tests, connected dots the others missed, and figured out it was a specific autoimmune thing. It wasn't a quick fix, but having a name for it and a real plan changed everything. She didn't give up.

Had to get a small cyst removed. Honestly, I was more nervous about the hospital process than the actual thing. But Dr. Pillai's team had it down. From the nurse who explained each step without rushing me to the anesthetist who cracked a silly joke right before I went under, it felt coordinated. The procedure itself was, well, a procedure. But the whole experience was so straightforward it took the fear out of it. Even the recovery room had a decent view.

Look, Lilavati is a big place and finding the clinic was a mission. I was flustered and late. But the moment I walked into Dr. Pillai's clinic, her receptionist just calmed me down with a smile and got me sorted. The place was busy but didn't feel chaotic. Dr. Pillai herself has this quiet, focused way about her. She remembers small things from past visitsasks about my daughter's exams she'd mentioned once. Makes you feel like a person, not just a file.

My husband needed a colonoscopy. He was dragging his feet for months, scared of the prep and the whole idea. Dr. Pillai explained it to him like she was talking to a colleagueclear, direct, no sugar-coating, but also no drama. She said, 'It's a hassle, but it's important. Here's exactly what to expect.' That no-nonsense approach was what he needed to hear. He came out saying, 'Well, she doesn't waste time, does she?' in a way that was a huge compliment.