Dr. Kanchan Gupta

I'd been to a couple of doctors about this constant fatigue and weird joint pain. They said it was stress or maybe just getting older. Dr. Gupta listened differently. She asked questions no one else had, about little things I hadn't even thought were connected. She ordered some specific tests and it turned out to be something quite rare. She explained it all to me and my husband, drew diagrams on a notepad. It was scary, but finally having a real answer, and a plan, made all the difference.

Had to get a colonoscopynever fun to think about. I was pretty nervous about the whole thing. But Dr. Gupta’s team walked me through every single step beforehand. The day of, the procedure itself was over before I knew it. No fuss, no drama. Woke up feeling fine, got the clear results a few days later. It was just... straightforward, which is exactly what you want for something like that.

The parking at Lilavati is always a bit of a hunt, I won't lie. But once I got inside for my appointment with Dr. Gupta, it felt calm. The lady at the front desk remembered my name from last time. The nurse who took my vitals was really kind and chatted about the rain to distract me. It’s a busy place, but the people there make it feel less impersonal.

What I remember most is how Dr. Gupta talked to my mother. Mom is elderly and gets confused easily. Dr. Gupta didn't just talk to me; she sat down, looked right at Mom, spoke slowly and clearly, and held her hand while explaining the new medication. She wasn't in a rush. You could tell she saw my mom as a person, not just a patient. That meant the world to us.