Dr. O. H. Jaiswal

I'd been feeling off for months, tired and achy, and my local doctor couldn't pin it down. At Lilavati, Dr. Jaiswal actually sat and listened to the whole confusing timeline. He ordered a couple of specific tests I'd never had before. Turns out it was a rare thyroid issue that mimics other things. He explained it in plain English, no jargon, and we started a treatment plan that same week. I finally feel like myself again.

Had to get a colonoscopy, which nobody looks forward to. The prep was the worst part, honestly. On the day, Dr. Jaiswal's team at Lilavati kept things moving. He popped his head in before to say hello, and after, he came right out to the waiting area to tell my wife everything was clear and I was fine. It was as straightforward as these things can be. In and out, no drama.

My husband was admitted through the ER, and I was a wreck. The main thing I remember is how the nurses at his station and the front desk people kept checking on *me* while we waited for Dr. Jaiswal. They found me a chair, got me some water. The place is busy, sure, but it didn't feel cold. When the doctor arrived, he had all the information ready and spoke to both of us calmly. The support made a scary night bearable.

What stuck with me about Dr. Jaiswal was how he talks to you. I was nervous at first, but he doesn't just stare at his computer screen. He looks at you, asks real questions, and waits for the answer. When I didn't understand something about my medication, he drew a little diagram on his notepad. Felt like he was talking *with* me, not at me. That kind of respect is rare.