Dr. Prawal Biswas

I'd been to a couple of doctors about this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Biswas was different. He actually listened, asked about things no one else did, and ordered some specific tests. Turns out it was a tricky gallbladder issue that wasn't showing up on the usual scans. He explained it in a way that finally made sense. I'm just relieved someone figured it out.

Had to get a small cyst removed from my back. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Biswas talked me through each step in the clinic itself, the procedure was quick, and the follow-up was simple. It healed up perfectly. Sometimes you just need something done right without any fuss, and that's exactly what happened.

The parking at Lilavati is always a bit of a hunt, I'll admit! But once inside, it makes a difference. For my dad's check-up, the front desk people were really patient with our questions, and the nurse who took his vitals had a great way of putting him at ease. The place feels calm and clean, which matters when you're not feeling great. Dr. Biswas's clinic there ran pretty much on time, too.

What stuck with me about Dr. Biswas was how he talked to my mother. She gets confused easily and repeats herself. He never rushed her, never talked down to her. He sat, made eye contact, and answered the same question three times without a hint of annoyance. In that moment, he wasn't just treating a medical chart; he was caring for a person. That meant more to our family than anything.