Dr. Vibha Varma

I'd been to three other doctors for this constant fatigue and weird joint pain. Everyone said it was stress. Dr. Varma was the first one who actually listened to my whole history, asked about a rash I'd had years ago, and ordered the right tests. Turns out it was something pretty rare. She explained it all with a diagram on her notepadno fancy jargonand we finally had a plan. It felt like someone had turned the lights on after months of fumbling in the dark.

Had to get a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Varma's team made it so straightforward. The whole thing was over in what felt like twenty minutes. She checked in the next day herself with a call, just to ask if the pain was manageable. It’s the follow-up that sticks with you; you don't feel like just another item on a list.

Look, Lilavati is a big place and finding the right wing was a mission. I got there flustered because the parking was a nightmare. But from the front desk to the nurse who took my vitals, everyone was calm and pointed me in the right direction. The ward itself was quiet, which helped a lot. When Dr. Varma came in, she’d clearly already spoken to the nurse, so we didn't have to start from zero. It felt like a team looking after you, not just one person.

My son, who's eight, had a bad scare and needed stitches. He was hysterical. Dr. Varma didn't just talk to me; she got down on his level, showed him the tools (calling the needle a 'sleepy bee'), and let him hold the gauze. She turned what could have been a traumatic memory into him feeling brave. As a parent, that kindness meant more than any medicine. We left with a lollipop and a much calmer kid.