Dr. Vivek Venkatramani

I'd been to three doctors about this constant fatigue and stomach pain. They all said it was stress. Dr. Vivek was the first one who actually sat and listened, really listened, to everything I was saying. He ordered a couple of different tests the others hadn't thought of. Turns out it was a rare type of bacterial overgrowth. He explained it in a way that finally made sense, and the treatment plan he put me on has completely changed my life. I feel like myself again.

I needed a minor cyst removed from my back. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Vivek and his team made it so straightforward. The whole thing took maybe 45 minutes from check-in to walking out. He talked me through each step, the local anesthetic worked perfectly, and I barely felt a thing. It healed up cleanly with no issues. Sometimes simple things done right are what matter most.

Look, the parking at Lilavati is always a bit of a hunt, I won't lie. But once you're inside, it's a different world. The reception staff knew exactly where to send me, and the nurse who took my vitals was so kindshe could see I was anxious and just chatted about normal stuff to distract me. The whole floor was calm and clean. It made a stressful day much easier to handle, and that definitely starts with the people.

What stuck with me about Dr. Venkatramani was how he talked to my elderly father. My dad gets confused easily and is hard of hearing. The doctor didn't rush him. He leaned in, spoke clearly and slowly, and checked if he understood after every point. He treated him with such genuine respect and patience, not just as a patient but as a person. That kind of compassion is rare, and it meant the world to our family.