Dr. Chandan Phukan

My father was admitted with a high fever and confusion. The emergency was busy, and we were scared. Dr. Phukan came to see him late in the evening, after his rounds. He didn't just talk to us; he sat down. Explained everything in simple terms—what the infection might be, the plan for tests, why he chose a certain antibiotic. He gave us his direct number for the night nurse to call if there was any change. That simple act of sitting and explaining, not just prescribing, made all the difference. Dad's home now.

Took my wife in for persistent stomach pain. Other doctors had been vague. Dr. Phukan was different. He listened, asked very specific questions about her diet and routine, and then laid out two clear possibilities. He said, 'Let's rule out the serious one first for your peace of mind.' He ordered a scan, called us with the results himself the next afternoon (it was nothing serious), and gave straightforward advice for management. No drama, no fuss. Just clear, direct care. Exactly what we needed.

Our son, he's only eight, had a bad reaction to something. We rushed to Apollo. Dr. Phukan has a very quiet way about him. He spoke softly to our boy first, getting him to smile before even examining him. To us, he explained each step in a calm, steady voice that immediately dialed down our panic. He didn't promise miracles; he just said, 'We will take care of him step by step.' His gentle manner was as healing as the medicine. We left feeling deeply reassured, not just because our son was better, but because of how we were treated.

After weeks of feeling run-down and getting nowhere, I saw Dr. Phukan. FINALLY, someone who connected the dots! He looked at my old reports, asked about my work stress, and put together a picture others missed. He was almost excited when he figured it out—not in an unprofessional way, but you could tell he was genuinely engaged in solving the puzzle. His energy was contagious. He set up a treatment plan, and I started feeling better within days. What a relief to have someone actually listen and act!