Dr. Joy Narayan Chakraborty

I'd been feeling off for months, just tired and achy. A few other doctors couldn't figure it out. Dr. Chakraborty actually sat and listened to the whole timeline, asked questions no one else had. He pieced together some odd blood results with my symptoms and suspected an autoimmune issue I'd never heard of. He was right. It wasn't a quick fix, but finally having a name for it and a plan made all the difference.

Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Chakraborty explained everything so plainly in the clinic at Apollo Excelcare. The day of, the team was efficient and kept me calm. The procedure itself was over before I knew it. Recovery was exactly as he said it would be—simple and straightforward. It's nice when things just go as planned.

The hospital itself is pretty busy, and parking was a bit of a hunt. But once I got inside for my appointment, the front desk people were really kind and helped me find my way. The nurse who took my vitals had a warm way about her that put me at ease. It felt less like a factory and more like a place where people actually care, which matters when you're not feeling great.

What stuck with me about Dr. Chakraborty was how he talked to my elderly mother. He never rushed her, explained her new medication in terms she could grasp, and even drew a little diagram on the paper sheet. He has this calm, patient way of making you feel like you're the only person in the room. You don't see that everywhere these days.